Last updated: 2026
By accessing or using TicketPilot LLC ("TicketPilot"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
TicketPilot provides an online traffic safety course. TicketPilot is not currently licensed by the California DMV. Licensing is in progress. Completing this course does not dismiss a citation, remove a point, or get reported to the DMV or a court. A certificate of completion, when issued, is a record that you finished the course. It is emailed to you and is not submitted to a court or the DMV.
You must be at least 18 years old to create an account. You are responsible for confirming, with your court, whether any course will satisfy your citation. TicketPilot does not decide eligibility for traffic school.
You are responsible for maintaining the confidentiality of your account credentials. You must not share your account or allow others to complete the course on your behalf. Completion of identity verification challenges confirms that you are personally completing the course.
Paid enrollment is not currently open, and checkout cannot charge you while it is closed. When payment is required to access course content, A full refund is available within 30 days of payment if you have not completed the first lesson. Contact support to request one.
You must complete all lessons, pass each lesson quiz, meet the course time requirement, and pass the final exam to receive a certificate. TicketPilot does not set a completion deadline. Your progress is saved and you can resume at any time. Your citation may still have its own court deadline, which this course does not track. You have 3 attempts to pass the final exam. There is no waiting period between attempts. A passing score is 70%. Lesson quizzes can be retaken until you pass. If you use every exam attempt, contact support.
You may not use automated tools, scripts, or other means to complete the course. You may not misrepresent your identity during identity verification. Violation of these terms may result in account termination.
TicketPilot LLC is not responsible for the outcome of your court case or driving record. Our liability is limited to the amount you paid for the course.
For questions about these terms, contact TicketPilot LLC at support@ticketpilotapp.com.